ANAND, S. A Comparative Study on customer satisfaction between Amazon and Flipkart . Journal of Management and Service Science (JMSS), Lucknow, Uttar Pradesh, India, v. 3, n. 1, p. 1–10, 2023. DOI: 10.54060/jmss.v3i1.30. Disponível em: http://jmss.a2zjournals.com/index.php/mss/article/view/30. Acesso em: 28 mar. 2024.